Return & Refund Policy

At Southern Ridge Market, we take pride in the quality of our farm-fresh pecans and want you to be happy with your purchase.

Returns

Because pecans are a food product, we cannot accept returns or exchanges due to food safety concerns.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at belinda@southernridgemarket.com.

Include your order number, a description of the problem, and photographs if possible.

We will review the issue and arrange an appropriate refund or replacement when warranted.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders may be canceled before shipment when fulfillment has not begun. Once an order has shipped, cancellation is no longer possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times depend on your financial institution.

Contact Us

Southern Ridge Market
Grand Ridge, Florida
belinda@southernridgemarket.com

This policy does not limit any rights you may have under applicable consumer protection laws.